The Social Relief of Distress (SRD) grant, currently valued at R370, has been a critical source of financial support for millions of South Africans. However, not every application is approved — and many individuals are left frustrated when they receive a rejection notice.
If your SRD grant application for May 2025 was declined, it’s important to understand why and what steps to take next. This guide breaks down the common reasons for rejection and provides a step-by-step process on how to submit a successful appeal.
Common Reasons Why Your SRD Grant Application Was Declined
Sassa applies a strict set of eligibility criteria when assessing SRD applications. Your grant may be declined for one or more of the following reasons:
- You are currently employed or your bank account reflects income that suggests employment.
- Your personal details do not match the Department of Home Affairs database.
- You are already receiving another Sassa grant (excluding the Child Support Grant).
- You are funded by the National Student Financial Aid Scheme (NSFAS).
- You are eligible for or receiving UIF benefits.
- You are employed in a government institution.
- You do not meet the age requirement (must be between 18 and 59).
- You are mistakenly registered as deceased.
- You receive more than R624 in your bank account in a given month.
Should You Reapply After Rejection?
No. According to Sassa spokesperson Paseka Letsatsi, reapplying after a rejection is not advised. The system automatically processes a reapplication using the same data, which can lead to a second rejection.
Instead, you should submit an appeal if you believe your rejection was incorrect.
How to Appeal Your R370 Sassa Grant Rejection
Here’s a step-by-step guide to appealing your SRD grant rejection for May 2025:
- Visit the ITSAA Website: Go to https://srd.dsd.gov.za/appeals
- Enter Your ID Number
- Enter the Cellphone Number used in your application
- Click “Send Pin” and wait for your SMS verification code
- Enter the pin and click “Submit”
- Select the month you’re appealing (e.g. May 2025)
- Choose the reason for your appeal from the list of options
- Click “Submit” to complete the process
What Happens After You Appeal?
Your appeal will be reviewed by an Independent Tribunal, ensuring a fair and unbiased evaluation. If your appeal is successful, you’ll be notified via SMS. If it’s unsuccessful, you may still pursue the matter by applying for a review through the High Court.
If you don’t hear back within 90 days, you can track the status of your appeal online.
How to Check Your SRD Appeal Status
If you’ve already submitted your appeal for May 2025, here’s how to track it:
- Visit the Sassa Appeals Website
- Enter your ID number and cellphone number
- Click “Track Appeal”
The system will show whether your appeal is approved, rejected, or still under review.