How to Reset Your SARS eFiling Password and Username

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If you’re a taxpayer in South Africa, managing your taxes through SARS eFiling is essential for convenience and efficiency. Sometimes, however, you might forget your password or username. Don’t worry; resetting them is straightforward. Here’s a step-by-step guide to help you reset your SARS eFiling password and username:

Resetting Your Password:

1. Visit the SARS eFiling Website:

2. Click on “Forgot Password?”:

  • On the login page, click on the “Forgot Password?” link. This will redirect you to the password reset section.

3. Enter Your Username:

  • Input your registered username and click “Next.”

4. Verification Code:

  • You’ll receive a verification code via SMS or email, depending on the contact details you provided during registration. Enter the verification code on the reset page.

5. Set a New Password:

  • Once verified, you’ll be prompted to set a new password. Choose a strong password that meets the security requirements provided (e.g., a mix of uppercase letters, lowercase letters, numbers, and special characters).

6. Confirm Your New Password:

  • Re-enter the new password to confirm it and click “Reset Password.”

7. Password Successfully Reset:

  • You’ll receive a confirmation message that your password has been successfully reset. You can now log in to SARS eFiling using your new password.

Resetting Your Username:

1. Visit the SARS eFiling Website:

2. Click on “Forgot Username?”:

  • On the login page, click on the “Forgot Username?” link. This will take you to the username recovery section.

3. Enter Your Email Address:

  • Provide the email address associated with your SARS eFiling account and click “Next.”

4. Verification Code:

  • Similar to the password reset process, you’ll receive a verification code via SMS or email. Enter this code on the username recovery page.

5. Retrieve Your Username:

  • After verification, your username will be displayed on the screen or sent to your registered email address.

6. Log In with Your Username:

  • Use the retrieved username along with your newly reset password to log in to SARS eFiling.

Tips for a Smooth Reset:

  • Keep Contact Details Updated: Ensure your email address and mobile number registered with SARS eFiling are current to receive verification codes promptly.
  • Secure Your Account: Choose strong passwords and avoid sharing them with anyone. Enable two-factor authentication if available for added security.

By following these steps, you can easily reset your SARS eFiling password and retrieve your username, ensuring uninterrupted access to manage your tax affairs online. If you encounter any issues during the process, SARS provides customer support to assist you further. Stay compliant and empowered with SARS eFiling for seamless tax management.

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