Looking to kick-start or advance your career in a professional and innovative environment? The Council for Scientific and Industrial Research (CSIR), South Africa’s premier scientific and technology research organization, is hiring a Receptionist at their Rosebank, Cape Town office. If you are passionate about delivering excellent customer service and have a keen eye for detail, this could be the perfect opportunity for you.
About the CSIR
The CSIR is committed to developing, localizing, and implementing cutting-edge technology to drive South Africa’s socio-economic growth. Their work supports industrial development and strengthens state capabilities. Joining the CSIR means being part of a dynamic team dedicated to making a tangible impact on the nation.
Role Overview: Receptionist
The Receptionist will be a key part of the Facilities Management and Security Services (FM & SS) Portfolio. In this role, you will be responsible for welcoming visitors, managing inquiries, and ensuring a positive and professional image of the CSIR. Additionally, you will assist with administrative tasks to support smooth business operations.
Key Responsibilities
Reception Services
- Welcome and register visitors, directing them to their destinations.
- Manage incoming mail, parcels, and documents, notifying recipients promptly.
- Provide front desk services for clients and suppliers, ensuring efficient operations.
- Follow security procedures to control access and report any breaches.
- Maintain the reception area, ensuring it is tidy and organized.
- Keep the information stand at reception updated with relevant publications.
- Regularly update personnel contact details for efficient client communication.
Customer Service
- Engage with customers professionally and respectfully, understanding their needs.
- Build and maintain positive relationships with clients.
- Respond to customer requests efficiently to uphold CSIR’s positive image.
Administrative Support
- Assist in scheduling staff meetings, taking minutes, and managing travel arrangements.
- Help with document management, including loading to SharePoint.
- Coordinate boardroom setups, fleet administration, and stock control of office consumables.
- Duplicate and manage the safekeeping of unit keys.
- Support registry operations and assist with report binding.
- Provide additional assistance as needed to ensure departmental service levels are maintained.
Qualifications and Experience
- A Grade 12 certificate is required.
- At least two years of experience in a receptionist or business support role.
- Strong focus on customer service and excellent interpersonal skills.
- Proficient computer skills and a professional telephone manner.
- Excellent verbal and written communication abilities.
Why Join the CSIR?
- Be part of a forward-thinking team that is shaping South Africa’s future.
- Enjoy a role where you can grow your administrative and customer service skills.
- Work in a supportive environment that values your contributions.
How to Apply
If you meet the qualifications and are eager to be part of the CSIR family, apply by 08 November 2024. Visit the official CSIR careers portal here to submit your application. Ensure your CV highlights relevant experience, and be prepared to make a lasting impression during the selection process.
Don’t miss this opportunity to work with one of South Africa’s leading research organizations. Apply today and take the first step towards a fulfilling career at the CSIR!